Terms of Service

These Terms of Service (“Terms”) govern access to and use of personaapp.ai and the related services provided by PERSONA APP AI LLC, a Florida limited liability company (“Persona,” “we,” “us,” or “our”) (collectively, the “Service”).

By accepting these Terms or using the Service where these Terms have been presented to you, you agree to them. If you do not agree, do not use the Service. If you use the Service for a business or other entity, you represent that you have authority to bind that entity, and “you” includes that entity.

1. Eligibility and accounts

You must be at least 18 years old and legally able to enter into these Terms. Provide accurate account information, keep it current, and protect your login credentials. You are responsible for activity you authorize through your account. Notify us promptly of suspected unauthorized access.

2. The Service

Persona provides access to software and AI-powered features described on the website or in the applicable plan. Features, usage limits, availability, and supported integrations may vary by plan and may change over time.

We may maintain, update, or modify the Service. If we materially discontinue a prepaid feature or the Service, we will provide reasonable notice where practicable and an appropriate prorated refund for any prepaid period we cannot provide, except where termination results from your material breach.

3. Acceptable use

You may not use the Service to violate law or third-party rights; submit content you lack permission to use; distribute malware; facilitate fraud, harassment, or deceptive activity; gain unauthorized access; disrupt the Service; circumvent security measures or usage limits; or extract source code or reverse engineer the Service except where applicable law permits it.

You are responsible for how you use the Service and its outputs, including compliance with advertising rules, privacy requirements, intellectual property rights, and the policies of any platform where you publish content.

4. Your content and generated outputs

You retain your rights in the content you submit (“Input”). You represent that you have the rights and permissions needed for us to process your Input to provide the Service.

You grant us a nonexclusive, worldwide license to host, store, reproduce, transmit, and process your Input solely as reasonably necessary to provide, maintain, secure, and support the Service, comply with law, and follow your instructions. This license does not independently authorize using your Input to train general-purpose AI models. Any such use must be separately disclosed and authorized as required by law.

As between you and Persona, and to the extent permitted by law, you own the outputs generated for you through the Service (“Output”), excluding our underlying software and any third-party materials. We assign to you any rights we may hold in that Output. AI-generated content may not qualify for intellectual property protection, and other users may receive similar or identical outputs.

We do not guarantee that Output is original, exclusive, accurate, or free of third-party rights. You must review it before use and obtain any permissions needed for incorporated brands, images, likenesses, or other protected materials.

5. AI limitations

AI features can produce inaccurate, incomplete, misleading, or unsuitable results. Evaluate all outputs before relying on, publishing, or distributing them. You are responsible for verifying factual statements, product claims, and other representations made in your content.

The Service does not guarantee advertising approval, revenue, conversions, profitability, or any other business result. Output is not a substitute for qualified professional advice.

6. Fees and subscriptions

If you purchase a paid plan, its price, billing frequency, usage limits, and any trial terms will be disclosed before purchase. You authorize charges as expressly agreed at checkout and are responsible for applicable taxes.

If you expressly agree to an automatically renewing subscription, it will renew at the disclosed interval until canceled. You may cancel through account billing settings, where available, or by contacting hello@personaapp.ai before renewal. Cancellation takes effect at the end of the current paid period unless otherwise stated at purchase or required by law.

Except as required by law, expressly stated at purchase, or provided in these Terms, payments are nonrefundable and unused portions of a billing period are not refunded. Any price increase will be communicated in advance and will apply no earlier than a subsequent renewal, with consent obtained where required. You may cancel before the new price takes effect.

7. Our intellectual property

Persona and its licensors retain ownership of the Service, including its software, interface, designs, branding, and documentation, excluding your Input and Output as described above. Subject to these Terms, we grant you a limited, nonexclusive, nontransferable right to access and use the Service for its intended purposes during your authorized access period.

8. Third-party services

Integrations and third-party services may be subject to separate terms and policies. We do not control their availability or operation. You are responsible for maintaining any third-party accounts and permissions needed for your chosen integrations.

9. Privacy

Our Privacy Policy explains how we handle personal information. You are responsible for providing any notices and obtaining any permissions needed for personal information you submit on behalf of other people. These Terms do not replace a data processing agreement where one is required.

10. Suspension and termination

You may stop using the Service at any time and request account closure by contacting us. Closing an account does not eliminate charges already incurred.

We may suspend or terminate access for material violations of these Terms, unpaid fees, legal requirements, or conduct that creates a security risk or material harm. Where reasonably practicable, we will provide notice and an opportunity to resolve the issue. We may act immediately when needed to prevent harm or comply with law.

Upon termination, your right to use the Service ends. Information will be handled as described in our Privacy Policy. Provisions that by their nature should survive termination, including accrued payment obligations, ownership, disclaimers, liability limits, and dispute provisions, will survive.

11. Disclaimers

To the fullest extent permitted by law, the Service is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, and noninfringement. We do not warrant that the Service will be uninterrupted, error-free, or that outputs will meet your requirements.

Nothing in these Terms excludes warranties or other protections that cannot lawfully be excluded.

12. Limitation of liability

To the fullest extent permitted by law, Persona will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenue, business opportunities, or data arising from the Service or these Terms.

To the fullest extent permitted by law, Persona’s total liability for claims arising from the Service or these Terms will not exceed the greater of $100 or the amounts you paid to Persona for the Service during the 12 months preceding the event giving rise to the claim.

These limitations do not apply to fraud, willful misconduct, gross negligence, or any liability that applicable law does not permit us to limit or exclude.

13. Governing law and disputes

These Terms are governed by Florida law, without regard to conflict-of-law principles, except where applicable law requires otherwise. Subject to any mandatory consumer rights, disputes will be brought in state or federal courts of competent jurisdiction in Florida, and the parties consent to those courts’ jurisdiction.

Before filing a claim, please contact us so we can try to resolve the issue informally. This does not prevent either party from seeking urgent relief or taking action needed to preserve a legal right or deadline.

14. Changes to these Terms

We may update these Terms and will revise the effective date when we do. We will provide reasonable advance notice of material changes where practicable and obtain acceptance where required. Changes will not apply retroactively to disputes that arose before the changes took effect. If you do not agree to updated Terms, stop using the Service and cancel any subscription before they take effect.

15. General provisions

These Terms, together with any applicable order or separately signed agreement, form the agreement governing your use of the Service. A separately signed agreement controls if it conflicts with these Terms. If a provision is unenforceable, the remaining provisions remain effective. A failure to enforce a provision is not a waiver of the right to enforce it later.

16. Contact

PERSONA APP AI LLC
Florida, United States
Website: personaapp.ai
Email: hello@personaapp.ai